Cancellation & Return Policy for Ethmod.in eCommerce Website:
At Ethmod.in, we strive to provide the best customer experience possible. If for any reason you are not satisfied with your purchase, please review our Cancellation & Return Policy.
- Cancellation Policy
You may cancel your order within 24 hours of placing it by contacting our customer support team at [insert email/contact information]. After 24 hours, we may not be able to cancel your order as it may already be in the process of being shipped.
- Return Policy
We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. To initiate a return, please contact our customer support team at [insert email/contact information].
Once we receive your return, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping fees are non-refundable.
- Exchange Policy
We do not offer exchanges at this time. If you wish to exchange an item, you will need to return the original item and place a new order.
- Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team at [insert email/contact information] within 48 hours of delivery. We will provide instructions on how to return the item for a replacement or refund.
- Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Final sale items
- Perishable goods
- Customized or personalized items
- Items that have been used or are not in their original condition
- Shipping Costs
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
If you have any questions or concerns about our Cancellation & Return Policy, please contact our customer support team at [insert email/contact information]